Zipwire Documentation
Visit Zipwire
  • ๐Ÿ‘‹Welcome to Zipwire
  • Overview
    • ๐Ÿ’กWhat is it?
    • ๐Ÿ™‹โ€โ™€๏ธWho can use it?
    • โœจOur Features
    • ๐Ÿš—Can I test drive it?
      • ๐Ÿ“ฆSetting up Zipwire Approve
      • ๐Ÿ“ฅSetting up Zipwire Collect
    • ๐Ÿ”‘Logins & Invitations
    • ๐ŸขZipwire Collect: Rapid Onboarding, Effortless Compliance
    • ๐Ÿ’พData Ownership in Zipwire
  • Zipwire Approve
    • ๐Ÿ…How Zipwire Approve is radically different and speeds up pay day
    • โ›”Why we don't track start and end times
    • ๐Ÿ“ฆUnboxing key concepts
      • ๐Ÿ“œAccounts
      • โฒ๏ธTimesheets
      • ๐Ÿ‘ทSenders
      • ๐ŸšฆApprovers
      • ๐Ÿ‘‘Processors
      • โคต๏ธWorkflows
      • ๐Ÿท๏ธAssignments
      • ๐Ÿ“Billing Plans
      • ๐Ÿ’ฑRate Plans
      • ๐Ÿ“ฌTeams & Inboxes
      • ๐ŸขWorkplaces
      • ๐Ÿ›ก๏ธClients
      • โœ๏ธThe Journal
      • ๐ŸคธActivities
      • ๐Ÿ’ธPayment Methods
    • ๐Ÿ”ฒLogical structure
    • ๐Ÿ› ๏ธSet up your workplace
    • ๐ŸšฅProcessing stages
    • ๐Ÿ’ตUnderstanding invoicing
    • ๐Ÿท๏ธUsing assignments
      • ๐Ÿ–๏ธHoliday assignment
  • Zipwire Collect
    • ๐Ÿ—„๏ธEffortless Document Collection for Any Need
    • ๐ŸŸขGet Started
    • ๐Ÿ˜ญIDSP, IDVT, KYC, KYB and AML
      • ๐ŸคณSelfie Checks Powered by Yoti
      • โ›“๏ธBlockchain Attestations
    • ๐Ÿ“„Using Packs
    • ๐Ÿค–Machine Vision
      • ๐ŸคทFailure to Recognise
      • ๐ŸชชDocument Types
    • โœ๏ธManual Entry for Streamlined Information Gathering
    • โœจCreating a Collection with AI
    • ๐Ÿ‘€What the Respondent Sees at Their End
    • โ™ป๏ธLifecycle of a Collection
    • ๐ŸššBulk Upload
    • ๐Ÿ”Document Inspection
  • Fundamentals
    • ๐Ÿ›ก๏ธSecurity
      • ๐Ÿ“ฒAuthenticator mobile apps
      • ๐Ÿ”Two factor in Zipwire
      • Wallet Connections
      • Sign-in with Ethereum
      • Attestations
        • Potential for Sleeper Wallets on Ethereum
  • Use Cases
    • ๐ŸŽญIdentity Checks - Right to Work
    • ๐ŸชชCompliance - Know Your Customer
    • ๐ŸŽจFor Senders
      • ๐Ÿ’ฌSending journal updates via WhatsApp
      • ๐Ÿคธโ€โ™‚๏ธNaming activities
      • โœ๏ธTracking time in your Journal
      • โฒ๏ธSend your first timesheet
    • ๐Ÿ“ฑTracking time via WhatsApp
    • ๐Ÿ–ฅ๏ธFor Approvers
      • ๐Ÿ’ฌApproving timesheets via WhatsApp
  • Troubleshooting
    • ๐Ÿ”€Tangled Identities
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On this page
  • Types of Document Inspections
  • Hints for the Requestor
  • Tips for Effective Use
  • Troubleshooting Common Issues
  • Conclusion
  1. Zipwire Collect

Document Inspection

This guide outlines how to use document inspections within the Zipwire Collect platform

The inspection types allow for various levels of verification, from fully automated to in-person checks, ensuring compliance and security in document collection processes.

Types of Document Inspections

1. Fully Automated

  • Caption: "Fully Automated"

  • Description: The system automatically verifies documents without human intervention. Ideal for digital documents where authenticity can be checked through software.

  • Note: This inspection type cannot be selected and is used by Zipwire internally for integrations like Yoti's ID checks service.

2. Remote No Presence

  • Caption: "Remote check of image or data"

  • Respondent Advice: "The requestor can accept an uploaded image or data."

  • Description: Documents are uploaded by the respondent and reviewed remotely by the requestor. No physical presence or video call is required.

3. Remote Video Presence

  • Caption: "Remote check of image or data during video call"

  • Respondent Advice: "The requestor can accept an uploaded image or data, and they'll verify your identity via a video call or in person."

  • Description: Similar to Remote No Presence, but includes a video call for identity verification.

4. Physical No Presence

  • Caption: "Physical check of document"

  • Respondent Advice: "The requestor can accept a physical document only, but you do not need to be present in person."

  • Description: Physical documents are mailed or delivered, but the respondent's presence is not required for verification.

5. Physical Video Presence

  • Caption: "Physical check of document during video call"

  • Respondent Advice: "The requestor can accept a physical document only, and they'll verify your identity via a video call or in person."

  • Description: Physical documents are checked, with identity verification conducted via video call.

6. Physical Physical Presence

  • Caption: "Physical check while its owner is present"

  • Respondent Advice: "The requestor can accept a physical document only, and they must verify your identity and presence in person."

  • Description: The most secure option where both the document and the respondent's identity are verified in person.

Hints for the Requestor

Once the collection is open and receiving responses, the requestor will see a hint explaining how the document should be inspected.

Here, the document will need to be physically in the hands of the requestor and checked while the document holder, your respondent, is on a video call or present in person.

The requestor can then take a photo of it as retained evidence and upload it to the collection. The requestor will not have access to files uploaded by the requestor.

Tips for Effective Use

  • Security vs. Convenience: Balance the need for security with the convenience for both the respondent and the requestor.

  • Legal Compliance: Ensure that the chosen inspection type complies with any legal or regulatory requirements pertinent to document verification.

  • User Experience: Consider the impact on user experience. More stringent checks might deter respondents unless necessary.

Troubleshooting Common Issues

  • Document Rejection: If documents are frequently rejected, review the clarity of instructions or consider if the inspection type is too stringent for the document type.

  • Technical Glitches: Ensure all systems involved in video calls or document uploads are functioning correctly.

Conclusion

By understanding and properly configuring document inspections in Zipwire Collect, you can streamline your document collection process while maintaining necessary security and compliance standards. This guide should help in setting up an efficient and secure document verification system tailored to your specific needs.

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Last updated 8 months ago

๐Ÿ”
A document item still to do, in an open collection, as seen by the requestor.