Pricing

Zipwire uses different pricing models: Approve and Collect have free tiers, while Attest is paid from the start.

Our Pricing Philosophy

Zipwire uses different pricing models tailored to each product:

• Zipwire Approve & Collect - Free tiers with generous allowances, pay for additional usage (no feature gates)

• Zipwire Attest - One-time payment per ID verification

• No hidden fees - Transparent pricing with no setup or cancellation charges

No Feature Gates

Zipwire Approve and Zipwire Collect include all features in the free tier. You only pay when you exceed the usage limits - there are no paid-only features.

Zipwire Approve

Timesheet and contractor management with WhatsApp integration and automated invoicing.

What's Included in Free Tier

• Up to 10 active senders (workers)

• Unlimited approvers and processors

• WhatsApp integration

• Basic reporting and exports

• PDF timesheet downloads

• Team inboxes and workflows

• Everything - we don't charge for features

Paid Usage

• Additional senders beyond the 10 free allowance

• All features remain available - you only pay for additional usage

https://zipwire.io/pricing/timesheets-senders-consumption

Zipwire Collect

Document collection and ID verification for onboarding and compliance.

What's Included in Free Tier

• Up to 20 documents that can be collected

• All document types and machine vision

• ID verification and AML checks

• Automated chasing and reminders

• Advanced compliance features

• Bulk upload capabilities

• Everything - we don't charge for features

Paid Usage

• Additional documents beyond the 20 free allowance

• All features remain available - you only pay for additional usage

https://zipwire.io/pricing/collection-docs-consumption

Zipwire Attest

Self-service blockchain attestations for digital identity and proof of personhood.

Pricing Model

Zipwire Attest uses a one-time payment model per ID verification:

• ID Check Only - One-time payment for basic identity verification

• ID + AML Check - One-time payment including Anti-Money Laundering background check

• No free tier - Paid from the first use

What's Included

• Self-service registration

• Ethereum wallet connection

• Government-approved ID verification via Yoti

• IsAHuman attestation

• Private Data attestation

• Cryptographic proof generation

• Optional AML background check

https://zipwire.io/my-account/pricing/attest-identity

Billing and Payment

How Billing Works

Zipwire Approve & Collect

1. Start immediately - No credit card required to begin

2. Track usage - Monitor your consumption in real-time

3. Automatic billing - Only charged when you exceed free limits

4. Monthly invoices - Clear breakdown of charges

Zipwire Attest

1. One-time payment - Pay upfront for each ID verification

2. Immediate access - Start verification process after payment

3. Consumption - Payment is consumed when Yoti report is available

4. Retry mechanism - If verification fails, purchase is paused for 24 hours before allowing retry

Payment Methods

• Credit cards (Visa, Mastercard, American Express)

• Bank transfers (for enterprise customers)

• Digital wallets (coming soon)

Enterprise Options

For larger organizations with specific needs, we offer:

• Custom pricing plans

• Dedicated support

• SLA guarantees

• On-premise deployment options

• Custom integrations

Enterprise Inquiries

For enterprise pricing and custom plans, please contact our sales team directly.

Frequently Asked Questions

Can I use multiple products?

Yes! All products can be used together or independently. Approve and Collect have their own free allowances, while Attest is paid per verification.

What happens if I exceed the free limit on Approve or Collect?

You'll be automatically charged for the additional usage. You can monitor your usage in real-time and set up alerts.

How does Zipwire Attest billing work?

Attest uses a one-time payment model. You pay upfront for each ID verification, and the payment is consumed when the verification report is available.

What if my ID verification fails in Attest?

If the ID check fails, your purchase is paused for 24 hours before allowing a retry. This prevents immediate re-payment for failed attempts.

Can I cancel anytime?

Yes, you can cancel your paid plan for Approve and Collect at any time. You'll continue to have access to the free tier.

Do you offer refunds?

No refunds are offered for consumption-based products (Approve and Collect) since you're billed for actual usage. Attest refunds are only available if the product is defective - refunds are not available for user-initiated cancellations or failures to consume the product after payment.

Is there a setup fee?

No, there are no setup fees or hidden charges.

Getting Started

Ready to try Zipwire? You can start using Approve and Collect immediately without entering payment details.

Can I test drive it?https://github.com/zipwireapp/gbk-tz-docs/blob/main/overview/zipwire-approve/set-up-your-workplace.mdhttps://github.com/zipwireapp/gbk-tz-docs/blob/main/overview/zipwire-collect/get-started.mdhttps://github.com/zipwireapp/gbk-tz-docs/blob/main/overview/zipwire-attest/README.md