# Pricing ## Our Pricing Philosophy Zipwire uses different pricing models tailored to each product: * **Zipwire Approve & Collect** - Free tiers with generous allowances, pay for additional usage (no feature gates) * **Zipwire Attest** - One-time payment per ID verification * **No hidden fees** - Transparent pricing with no setup or cancellation charges {% hint style="info" %} **No Feature Gates** Zipwire Approve and Zipwire Collect include all features in the free tier. You only pay when you exceed the usage limits - there are no paid-only features. {% endhint %} ## Zipwire Approve **Timesheet and contractor management with WhatsApp integration and automated invoicing.** ### What's Included in Free Tier * Up to **10 active senders** (workers) * Unlimited approvers and processors * WhatsApp integration * Basic reporting and exports * PDF timesheet downloads * Team inboxes and workflows * Everything - we don't charge for features ### Paid Usage * Additional senders beyond the 10 free allowance * All features remain available - you only pay for additional usage {% content-ref url="" %} {% endcontent-ref %} ## Zipwire Collect **Document collection and ID verification for onboarding and compliance.** ### What's Included in Free Tier * Up to **20 documents** that can be collected * All document types and machine vision * ID verification and AML checks * Automated chasing and reminders * Advanced compliance features * Bulk upload capabilities * Everything - we don't charge for features ### Paid Usage * Additional documents beyond the 20 free allowance * All features remain available - you only pay for additional usage {% content-ref url="" %} {% endcontent-ref %} ## Zipwire Attest **Self-service blockchain attestations for digital identity and proof of personhood.** ### Pricing Model Zipwire Attest uses a **one-time payment** model per ID verification: * **ID Check Only** - One-time payment for basic identity verification * **ID + AML Check** - One-time payment including Anti-Money Laundering background check * **No free tier** - Paid from the first use ### What's Included * Self-service registration * Ethereum wallet connection * Government-approved ID verification via Yoti * IsAHuman attestation * Private Data attestation * Cryptographic proof generation * Optional AML background check {% content-ref url="" %} {% endcontent-ref %} ## Billing and Payment ### How Billing Works #### Zipwire Approve & Collect 1. **Start immediately** - No credit card required to begin 2. **Track usage** - Monitor your consumption in real-time 3. **Automatic billing** - Only charged when you exceed free limits 4. **Monthly invoices** - Clear breakdown of charges #### Zipwire Attest 1. **One-time payment** - Pay upfront for each ID verification 2. **Immediate access** - Start verification process after payment 3. **Consumption** - Payment is consumed when Yoti report is available 4. **Retry mechanism** - If verification fails, purchase is paused for 24 hours before allowing retry ### Payment Methods * Credit cards (Visa, Mastercard, American Express) * Bank transfers (for enterprise customers) * Digital wallets (coming soon) ### Enterprise Options For larger organizations with specific needs, we offer: * Custom pricing plans * Dedicated support * SLA guarantees * On-premise deployment options * Custom integrations {% hint style="warning" %} **Enterprise Inquiries** For enterprise pricing and custom plans, please contact our sales team directly. {% endhint %} ## Frequently Asked Questions ### Can I use multiple products? Yes! All products can be used together or independently. Approve and Collect have their own free allowances, while Attest is paid per verification. ### What happens if I exceed the free limit on Approve or Collect? You'll be automatically charged for the additional usage. You can monitor your usage in real-time and set up alerts. ### How does Zipwire Attest billing work? Attest uses a one-time payment model. You pay upfront for each ID verification, and the payment is consumed when the verification report is available. ### What if my ID verification fails in Attest? If the ID check fails, your purchase is paused for 24 hours before allowing a retry. This prevents immediate re-payment for failed attempts. ### Can I cancel anytime? Yes, you can cancel your paid plan for Approve and Collect at any time. You'll continue to have access to the free tier. ### Do you offer refunds? No refunds are offered for consumption-based products (Approve and Collect) since you're billed for actual usage. Attest refunds are only available if the product is defective - refunds are not available for user-initiated cancellations or failures to consume the product after payment. ### Is there a setup fee? No, there are no setup fees or hidden charges. ## Getting Started Ready to try Zipwire? You can start using Approve and Collect immediately without entering payment details. {% content-ref url="can-i-test-drive-it" %} [can-i-test-drive-it](https://docs.zipwire.io/overview/can-i-test-drive-it) {% endcontent-ref %} {% content-ref url="" %} {% endcontent-ref %} {% content-ref url="" %} {% endcontent-ref %} {% content-ref url="" %} {% endcontent-ref %}