Pricing
Zipwire uses different pricing models: Approve and Collect have free tiers, while Attest is paid from the start.
Our Pricing Philosophy
Zipwire uses different pricing models tailored to each product:
Zipwire Approve & Collect - Free tiers with generous allowances, pay for additional usage (no feature gates)
Zipwire Attest - One-time payment per ID verification
No hidden fees - Transparent pricing with no setup or cancellation charges
Zipwire Approve
Timesheet and contractor management with WhatsApp integration and automated invoicing.
What's Included in Free Tier
Up to 10 active senders (workers)
Unlimited approvers and processors
WhatsApp integration
Basic reporting and exports
PDF timesheet downloads
Team inboxes and workflows
Everything - we don't charge for features
Paid Usage
Additional senders beyond the 10 free allowance
All features remain available - you only pay for additional usage
Zipwire Collect
Document collection and ID verification for onboarding and compliance.
What's Included in Free Tier
Up to 20 documents that can be collected
All document types and machine vision
ID verification and AML checks
Automated chasing and reminders
Advanced compliance features
Bulk upload capabilities
Everything - we don't charge for features
Paid Usage
Additional documents beyond the 20 free allowance
All features remain available - you only pay for additional usage
Zipwire Attest
Self-service blockchain attestations for digital identity and proof of personhood.
Pricing Model
Zipwire Attest uses a one-time payment model per ID verification:
ID Check Only - One-time payment for basic identity verification
ID + AML Check - One-time payment including Anti-Money Laundering background check
No free tier - Paid from the first use
What's Included
Self-service registration
Ethereum wallet connection
Government-approved ID verification via Yoti
IsAHuman attestation
Private Data attestation
Cryptographic proof generation
Optional AML background check
Billing and Payment
How Billing Works
Zipwire Approve & Collect
Start immediately - No credit card required to begin
Track usage - Monitor your consumption in real-time
Automatic billing - Only charged when you exceed free limits
Monthly invoices - Clear breakdown of charges
Zipwire Attest
One-time payment - Pay upfront for each ID verification
Immediate access - Start verification process after payment
Consumption - Payment is consumed when Yoti report is available
Retry mechanism - If verification fails, purchase is paused for 24 hours before allowing retry
Payment Methods
Credit cards (Visa, Mastercard, American Express)
Bank transfers (for enterprise customers)
Digital wallets (coming soon)
Enterprise Options
For larger organizations with specific needs, we offer:
Custom pricing plans
Dedicated support
SLA guarantees
On-premise deployment options
Custom integrations
Enterprise Inquiries
For enterprise pricing and custom plans, please contact our sales team directly.
Frequently Asked Questions
Can I use multiple products?
Yes! All products can be used together or independently. Approve and Collect have their own free allowances, while Attest is paid per verification.
What happens if I exceed the free limit on Approve or Collect?
You'll be automatically charged for the additional usage. You can monitor your usage in real-time and set up alerts.
How does Zipwire Attest billing work?
Attest uses a one-time payment model. You pay upfront for each ID verification, and the payment is consumed when the verification report is available.
What if my ID verification fails in Attest?
If the ID check fails, your purchase is paused for 24 hours before allowing a retry. This prevents immediate re-payment for failed attempts.
Can I cancel anytime?
Yes, you can cancel your paid plan for Approve and Collect at any time. You'll continue to have access to the free tier.
Do you offer refunds?
No refunds are offered for consumption-based products (Approve and Collect) since you're billed for actual usage. Attest refunds are only available if the product is defective - refunds are not available for user-initiated cancellations or failures to consume the product after payment.
Is there a setup fee?
No, there are no setup fees or hidden charges.
Getting Started
Ready to try Zipwire? You can start using Approve and Collect immediately without entering payment details.
Can I test drive it?https://github.com/zipwireapp/gbk-tz-docs/blob/main/overview/zipwire-approve/set-up-your-workplace.mdhttps://github.com/zipwireapp/gbk-tz-docs/blob/main/overview/zipwire-collect/get-started.mdhttps://github.com/zipwireapp/gbk-tz-docs/blob/main/overview/zipwire-attest/README.mdLast updated