> For the complete documentation index, see [llms.txt](https://docs.zipwire.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zipwire.io/zipwire-approve/unboxing-key-concepts/teams-and-inboxes.md).

# Teams & Inboxes

Processors and approvers are organised into Teams, which each have an Inbox which can hold items.

This is so that the timesheets come to the whole Team and drop into its Inbox instead of going to individuals.

This makes it easier for people to share the approval and processing work and means people can be added and removed and instantly see (or not see) all the stuff within. Teams have change audit trail which is not visible, but can be accessed by Zipwire support if you need.

In future, we might allow you to add people to a Team which represents people who work for your Client. This could perhaps allow them to login and see their timesheets and how much they're being charged for.

A user looking at **Their timesheets** won't see these team inboxes visually broken out; the view is instead divided by assignment.


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