> For the complete documentation index, see [llms.txt](https://docs.zipwire.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.zipwire.io/use-cases/for-agencies.md).

# For Agencies

Agencies sit at the centre of the timesheet flow. You're not the one doing the work, and you're not the end client paying for it — but you're responsible for making sure both sides trust each other and get paid correctly.

Zipwire is built around that role.

## What Agencies Get

**One inbox, many clients.** All timesheets across your client base flow into a single processing inbox. Filter by sender, client, or status. No chasing emails.

**Automatic anomaly detection.** Every timesheet is scanned for conditions worth attention — overworked days, underworked days, missing rate plans, public holidays, mid-period rate changes. Anything notable surfaces as a flag before you approve. See [Timesheet Flags](/zipwire-approve/unboxing-key-concepts/timesheet-flags.md).

**Verified proof as standard.** Every approved timesheet becomes a blockchain-attested record. Your clients get cryptographic proof of work — not just a PDF. Disputes about what was done, when, and by whom become much harder to sustain. See [Verifiable Timesheets](/zipwire-approve/verifiable-timesheets.md).

**Skills on every record.** AI extracts the professional skills used from each timesheet's activity descriptions. Those skills are included in the verified record. Your contractors build a verifiable skill profile as a side effect of doing their normal timesheets. See [Skills Extraction](/zipwire-approve/unboxing-key-concepts/skills-extraction.md).

**Approval via WhatsApp.** End clients who just need to rubber-stamp a timesheet can do it without logging in. Send them a link; they approve or reject from their phone. See [Approving Timesheets via WhatsApp](/use-cases/for-approvers/approving-timesheets-via-whatsapp.md).

**Invoicing built in.** Rate plans, billing units, and invoicing are part of the workflow configuration. No re-keying hours into a separate system. See [Understanding Invoicing](/zipwire-approve/understanding-invoicing.md).

## Getting Oriented

If you're new to Zipwire, start with the timesheet tour — it walks through every section of a real timesheet and explains what each part means for an agency processing it.

{% content-ref url="/pages/VVlfS6HRiQRNfqOIZYoq" %}
[A Tour of a Zipwire Timesheet](/zipwire-approve/a-tour-of-a-zipwire-timesheet.md)
{% endcontent-ref %}

Then read about how Zipwire Approve works end-to-end:

{% content-ref url="/pages/V3PTSmpJi6hc4bFhx1ic" %}
[How Zipwire Approve is radically different and speeds up pay day](/zipwire-approve/how-zipwire-approve-is-radically-different-and-speeds-up-pay-day.md)
{% endcontent-ref %}

{% content-ref url="/pages/NbXAz7CNhRwjOTP6rR3N" %}
[Processing stages](/zipwire-approve/processing-stages.md)
{% endcontent-ref %}

## Setting Up

{% content-ref url="/pages/pPtYDHv56zX5cShb03ef" %}
[Set up your workplace](/zipwire-approve/set-up-your-workplace.md)
{% endcontent-ref %}

{% content-ref url="/pages/EL5sRDGtDN8DBGKHPc5b" %}
[Workflows](/zipwire-approve/unboxing-key-concepts/workflows.md)
{% endcontent-ref %}

{% content-ref url="/pages/HMQINGP6nnIrp2MV6EP0" %}
[Rate Plans](/zipwire-approve/unboxing-key-concepts/rate-plans.md)
{% endcontent-ref %}

{% content-ref url="/pages/21d8DBrGbLrtoutyoQmE" %}
[Teams & Inboxes](/zipwire-approve/unboxing-key-concepts/teams-and-inboxes.md)
{% endcontent-ref %}